Privacy Policy

Overhead Electrical is dedicated to safeguarding the privacy of our clients and website visitors. This policy sets out how we will treat your personal information.

We are guided by the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). The APPs govern how we collect, use, disclose, store, secure and dispose of your personal information.

A copy of the APPs may be obtained from the website of the Office of the Australian Information Commissioner at www.oaic.gov.au.

By using our website overheadelectrical.com.au, you are consenting to the practices described in this policy.

If you have any inquiries or complaints about how we handle your personal data, please contact us at info@overheadelectrical.com.au.

Interpretation and Definitions
Interpretation

Capitalized terms have specific meanings as detailed below, regardless of whether they appear in singular or plural form.

Definitions In the context of this Privacy Policy:

• Account means the unique account created for You to access our Service or parts of our Service.
• Company (referred to as “the Company”, “We”, “Us”, or “Our” in this Agreement) pertains to Overhead Electrical.
• Country refers to: Australia.
• Device means any device that can access the Service, such as a computer or mobile phone.
• Personal Data is any information that relates to an identified or identifiable individual.
• Service refers to the Website.
• Service Provider denotes any natural or legal person who processes data on behalf of the Company. It includes third-party companies or individuals hired by the Company to facilitate the Service, provide the Service on behalf of the Company, perform services related to the Service, or help the
• Company in understanding how the Service is used.
• Usage Data is data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
  Website refers to
• Overhead Electrical, accessible from overheadelectrical.com.au.
• You denotes the individual accessing the Service, or the company, or legal entity on behalf of which such individual is accessing or using the Service.

Collection and Use of Your Personal Information

Types of Data Collected

We may collect personal information such as your name, contact information, including email address and phone number, demographic information such as postcode, preferences, and interests, and any other information relevant to customer surveys and/or offers.

How We Collect Your Data

Your personal information may be collected through various methods such as:

• When you visit our website.
• When you register for an account or our services.
• Through direct communications with us via email or phone.
• When you participate in any surveys or promotional activities.
• Use of Your Personal Information

We use the information we collect to:

• Provide and improve our services to you.
• Contact you for market research purposes.
• Tailor our website according to your interests.
• Disclosure of Personal Information

Your personal information may be disclosed:

In circumstances where you would reasonably expect such use or disclosure.
When we are required or authorized by law to disclose your personal information.
To third parties where you consent to the use or disclosure.
Security of Your Personal Information
Overhead Electrical will take reasonable technical and organizational precautions to prevent the loss, misuse, or alteration of your personal information. However, as no electronic storage or transmission method is entirely secure, we cannot guarantee absolute security of your data.

Access and Correction of Your Personal Information

Under the Privacy Act, you have the right to access the personal information we hold about you and to ask for it to be corrected if it is inaccurate. Please direct such requests to info@overheadelectrical.com.au.

Use of Cookies

We may use “cookies” to enhance User experience. Your web browser places cookies on your hard drive for record-keeping purposes and sometimes to track information. You may choose to set your web browser to refuse cookies or to alert you when cookies are being sent.

Complaints

Should you have any complaints about our handling of your personal information, please contact us at info@overheadelectrical.com.au. We will respond promptly and take necessary steps to resolve any issues.

Changes to This Privacy Policy

Overhead Electrical may update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect.